Sporadic problems in creating new bank accesses for REG/Protect users

Incident Report for BANKSapi

Resolved

After a brief disconnect, a service for encrypting user credentials did not register correctly with the service registry, resulting in errors for some users when trying to create new bank accesses. The service has been reconnected and the issue has been resolved. The service registry will be hardened to avoid the issue going forward.
Posted Dec 23, 2022 - 10:51 CET
This incident affected: BANKSapi operational API (Connect (BANKSapi API)).