All Systems Operational

BANKSapi operational API Operational
Connect (BANKSapi API) Operational
Access (bank interfaces) Operational
Auth (Authorization API) Operational
Machine Learning (AI) Operational
Scheduler (Background synchronization of bank accounts) Operational
Support systems Operational
Homepage Operational
Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 31, 2026

No incidents reported today.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Resolved - This incident has been resolved. Services have been operating normally for 30 minutes.
Oct 25, 02:33 CET
Update - Auth (Authorization API) is also affected since 02:04 (Europe/Berlin).
Oct 25, 02:24 CEST
Update - Access (bank interfaces) is also affected since 02:01 (Europe/Berlin).
Oct 25, 02:20 CEST
Update - Connect (BANKSapi API) is also affected since 02:04 (Europe/Berlin).
Oct 25, 02:19 CEST
Investigating - Our monitoring has detected failures for Scheduler (Background synchronization of bank accounts) since 02:02 (Europe/Berlin). We are investigating.
Oct 25, 02:17 CEST

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Completed - The scheduled maintenance has been completed.
Oct 22, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 19:00 CEST
Scheduled - Planned maintenance of the BANKSapi platform on 2026-10-21 between 19:00 and 24:00 (Europe/Berlin). Short interruptions are expected, typically between 22:00 and 24:00.
Oct 14, 00:00 CEST

Oct 21, 2026

Oct 20, 2026

Resolved - Service has been fully stable since 13:07 (Europe/Berlin) and we are closing this incident. The root cause analysis is still ongoing together with our infrastructure provider; we will share the results and the measures derived from them as soon as they are available.
Oct 20, 13:40 CEST
Monitoring - Since 13:07 (Europe/Berlin) all components are responding normally again and no further errors have been detected. We are awaiting confirmation from our infrastructure provider that the database is fully stable and will continue to monitor closely before resolving this incident.
Oct 20, 13:23 CEST
Identified - Update: The root cause is an outage of our managed database at our infrastructure provider, which affects all components of the BANKSapi API. The provider is actively working on the restoration and we are in continuous contact with them; we will post an update as soon as the database is available again.
Oct 20, 12:20 CEST
Update - Auth (Authorization API) is also affected since 11:59 (Europe/Berlin).
Oct 20, 12:15 CEST
Update - Connect (BANKSapi API) is also affected since 11:59 (Europe/Berlin).
Oct 20, 12:15 CEST
Update - Scheduler (Background synchronization of bank accounts) is also affected since 11:57 (Europe/Berlin).
Oct 20, 12:13 CEST
Investigating - Our monitoring has detected failures for Access (bank interfaces) since 11:56 (Europe/Berlin). We are investigating.
Oct 20, 12:12 CEST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.